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Customer Feedback Form
Required Fields (
*
)
*
Name :
*
Company Name :
*
Mobile Number :
*
Email id:
*
state
*
Cubix Product Category :
Category
Select
Products
ATEN
Allot
Peplink
F5
Tipping Point
Juniper
* Pre Sales feedback
1. Kindly Rate the communication skill and interaction of the Sales representative :
Excellent
Very Good
Good
Average
2. Rate the communication skill and interaction of the Technical representative :
Excellent
Very Good
Good
Average
3. Does the Company presentation shared ( Company Profile, brochure, whitepapers, EDM ) with you gives you a better idea about Cubix & its Product portfolio ?
Yes
No
Can't say
4. Does the information shared with you fulfills your requirement ?
Yes
No
* Post Sales feedback
5. Please rate in your best capacity the parameters below for our Post Sales evaluation :
a) Coordination and Execution of Installation by Technical representative :
Excellent
Very Good
Good
Average
b) After sales service / complaint / response lead time taken by Cubix representative :
Excellent
Very Good
Good
Average
c) Competency of the Technical representative of Cubix :
Excellent
Very Good
Good
Average
d) Training of the products given while during/after installation of the solution :
Excellent
Very Good
Good
Average
6. Please describe / add your compliments, suggestions / request or complaints ( If any ) :
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